PSA: vSphere 5.5 End Of General Support

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Category : vmware


Please take a note of this PSA. I got a note in my email this week to help spread the word and remind people that the end will be here quicker than you realize. Don’t forget to plan ahead and upgrade to the latest version. From my experience, I have not come across an environment that an upgrade is as simple as it sounds, so please do plan ahead.

The End of General Support for vSphere 5.5 is September 19, 2018. To maintain your full level of support and subscription, VMware recommends upgrading to vSphere 6.5, or newer. VMware has extended the general support for vSphere 6.5 to a full five years from date of release, which means the general support for vSphere 6.5 will end November 15, 2021. For more information on the benefits of upgrading and how to upgrade, visit the VMware vSphere Upgrade Center.

If you would like assistance in moving to a newer version of vSphere, VMware’s vSphere Upgrade Service is available. This service delivers a comprehensive guide to upgrading your virtual infrastructure. It includes recommendations for planning and testing the upgrade, the actual upgrade itself, validation guidance and rollback procedures. For more information contact your Technical Account Manager or visit VMware Professional Services.

In the event you are unable to upgrade before the End of General Support (EOGS) and are active on Support and Subscription, you have the option to purchase extended support in one year increments for up to two years beyond the EOGS date. The price of Extended Support is $300,000 per product per year. Visit VMware Extended Support for more information.

Technical Guidance for vSphere 5.5 is available until September 19, 2020 primarily through the self-help portal. During the Technical Guidance phase, VMware does not offer new hardware support, server/client/guest OS updates, new security patches or bug fixes unless otherwise noted. For more information, visit VMware Lifecycle Support Phases.

VMware KB Article #51491

I discovered this site that has a growing automated list of additional VMware products and their EOL dates from Virten.net. You may want to bookmark it and check on. VMware’s Official Page is here.


About Sam Aaron
Sam Aaron

Father, Husband, Geek. Workaholic.

Email : mail@micronauts.us

Website : http://micronauts.us

About Sam Aaron

Father. Husband. Geek. Workaholic. US Marine Corps Veteran.

Sam Aaron is a Senior Consultant in the Professional Services Organization for Entelligence, bringing over a decade of expertise in enterprise cloud automation and infrastructure. Sam has spent almost eleven years at VMware leading cloud automation initiatives using VCF Automation (formerly Aria Automation & vRA) and designing scalable, multi-tenant environments with VMware Cloud Director (vCD).

Sam holds multiple certifications including VCF-Architect 2024, VCIX-CMA, and dual VCPs (DCV & CMA), and is a recognized contributor to VMware’s certification exams. As a VMware Hands-On Lab (HOL) Captain and content author from 2015-2025, Sam played a key role in educating and mentoring the global VMware community. He helped to create and develop the automation challenge and troubleshooting labs for VMworld and global virtual forums.

When Sam is not working, he has several hobbies, among these are 3D printing Star Wars robots and turning them into animatronics.

Launched in April 2010, micronauts is Sam's online presence. Here, he has been blogging and sharing knowledge with the virtualization community. This blog acts as a central repository to retain the resolutions and other trivial knowledge that Sam has discovered.

** No information provided here was reviewed or endorsed by VMware by Broadcom, Microsoft, or anyone else for that matter. All information here are opinions based on Sam's personal experience. Use this knowledge at your own risk. **

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